You can't buy loyalty; it's earned, "enduring and ... emotional."

Three clear examples of branded (native) content. The DSW piece is hilarious.

13% of US consumers plan to buy a tablet in next 90 days; almost 3/4 of them will buy an Apple.

61% of consumers have already used a mobile device to make a purchase with more using a phone than a tablet. Email newsletter is most preferred way to receive retailer communications.

"Native content" blurring the lines between advertising and editorial - and attracting regulatory scrutiny.

Social does have quantifiable ROI.

Sears, Wal-Mart and Office Depot amongst stores using their network to compete against Amazon.

NRF identifies Curation, Authentic Engagement and Bundled Experiences as recurring themes in NY's MPD and Chelsea districts. Self-guided store tours available for Retails BIG Show attendees.

The number of people buying on mobile overall is dropping (study), but not high spend ($151+), which increased.

Not only are digital natives more likely to purchase online they are 1.5 time more likely to "wander".

More people shopping, spending less; Americans still unsure about economy; Millennials were the highest average spending group; Digital, digital, digital; Cyber Monday grows.

National US retailers generally do not consider small businesses to be major competitors -- but they should. A Deluxe survey revealed that 95% of US consumers believe it is important to support local, small businesses this holiday season.